Trust Sale. Structural Issues. A Closing That Required Care.

This Spring Valley property came to us after more than one failed escrow, and the reasons became clear quickly. The home sat on a large lot with an unusual, almost cabin style presence, but it carried serious foundation concerns and a long list of deferred work. During due diligence, another complication surfaced. The pool had been filled in without permits, creating a disclosure issue that had to be addressed carefully.

Those challenges mattered, but they were only part of the picture.

The sale involved siblings with shared ownership and someone who had lived in the home for decades. The property was filled with years of belongings and even more years of emotional attachment. From the start, it was clear this would take more than a standard investor transaction. It required patience, clear communication, and a steady approach that respected the people behind the sale.

We handled the technical side with precision. Foundation evaluations were completed. The pool situation was disclosed and priced appropriately. Investors were given a clear view of the scope so expectations were set early. Many passed once they understood the level of work involved, which made it even more important to find the right buyer.

The buyer ultimately came through an agent referral, creating a new relationship for us. As closing approached, emotions ran high and timelines required flexibility. Instead of pushing, we stayed present, coordinated closely with escrow, and worked through the final steps with care. The result was a clean handoff and a smooth transition for everyone involved.

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Here is what this deal delivered:

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• A trust sale handled with empathy and thoughtful communication
  
  
• Full transparency around foundation repairs and an unpermitted pool
  
  
• A buyer prepared to take on a complex scope with clarity and confidence
  
  
• A new investor relationship built on trust and follow through
  
  
• A successful close that respected both process and people
  
  

This deal was a reminder that some transactions call for more than speed. When the situation is layered and emotional, how you show up matters just as much as how you close.